My husband was on a motorway slip road when he smelled burning from engine. On checking, he realised oil level was low. As miles from any garage he rang breakdown but was told this was not covered and chargeable. He decided to walk the half hour to nearest garage for oil. He filled the car and drove back home without a problem. Next day we drove car 6 miles when temp gauge started fluctuating with steam coming from bonnet. The oil level was normal but radiator had apparently developed a leak. Further problem occurred when after filling radiator with water the bonnet would not reopen. After abandoning car at roadside, we rang breakdown only to be told by a very rude, impolite assistant that it was our fault due to poor maintenance as we had called day before re oil, even though we hadnt used breakdown call out. Our car is regularly serviced and has never broken down before. This was an unconnected unforeseen second fault. He refused to arrange a tow truck but was willing to quote for one. What are we insured for?? We will never use this company again. They'll find any excuse to wriggle their way out of paying out for the breakdown service you're entitled to. We now have to arrange a tow truck independently.