I was skeptical using Open Door (or Zillow) to sell a duplex I owned in Tucson (I live out of state) because I had read some bad reviews. Nevertheless, about six months before my tenant was going to move out I got initial offers from Open Door and Zillow just to see what the market might bear at the time. Not only was Open Door's offer better, but Daniel Nelson, the Open Door rep, was really nice and helpful via email and phone, unlike anyone from Zillow. Because I wouldn't be ready to sell for six months, and Open Door prefers a shorter closing time, Daniel and I agreed we would touch bases in about five months. In the interim, Open Door kept advising me that my initial offer had increased in price (it is a hot market). Once my tenant had vacated, Daniel arranged for Open Door to do an inspection so I could get a final offer with repair costs factored in. All I had to do was leave a key in a lock box and they took care of everything. The final offer was quite good, but I had a broker assess the house as well and tell me what she thought I could get. Although her number was a little bit better, it didn't take into consideration some of the repair costs that Open Door had identified. I went through the repair items carefully and determined that it wasn't worth the risk of going through a longer, more protracted closing through a broker with the risk that an inspection would uncover even more necessary (or buyer desired) repairs. Although I might have squeezed out a few thousand dollars more going with a broker, it wasn't worth the hassle or the risk. Plus, I really needed the cash quickly and Open Door was willing to do a 14 day close. Once I accepted the offer, the escrow and closing was a breeze. The escrow company was awesome and I had complete confidence in the closing officer. Notarizing the documents was a breeze ONLINE and I really was astounded at how easy it was.