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Very Disappointed Customer
I sold my condo to Opendoor. The closing date was 06/01/2021. After signing the closing document on 05/28/2021, we expected to receive $280522.42 that is the DUE-TO-SELLER amount shown on the closing statement. They called me on 06/02/2021 and told me that they made a mistake on one of their documents and asked me to sign an addendum. This addendum states to void $5000 credit to the sellers. They assured me that it was just for documentation purposes and nothing would change. I thought it was weird at first, but they told me that signing the addendum wont change anything. I trusted Opendoor. So I signed the document. They sent me $276721.09 on 06/03/2021. I was puzzled why there was $3801.33 short. They told me the reason was I signed the addendum. I was shocked! Even though it is not a lot of money, how can Opendoor just lie to their customers who are willing to try a new way to sell their property to them? I dont know how much $3801.33 means to this publicly traded corporation, but it means a lot to me. It means a lot to me, not only because I lost $3801.33, but also because I took their words for it and the Opendoor failed my trust. If anyone plans to sell your property to Opendoor, please be aware of how they practice their business. I am not going to disclose their employees' names here. If anyone wants to verify my comments, I will provide more details.
3 years ago
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Opendoor has a 4.4 average rating from 3,349 reviews

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