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Miriam
We used Opendoor to sell the home my grandparents willed to us. From start to finish, every person was kind, helpful, and open. No hidden processes or fees, no attitudes, no hassles… just wonderful customer service! We were able to do a video walk through at the beginning of the process and then they sent someone to do an exterior walk around (we did not have to be there). Once that was done, they left a lockbox (and information flyer) for the door. They made us an offer (higher than realtors were telling us) and we accepted via email through their online portal. SO EASY! Then, their title partner OSNATIONAL reached out (Danielle was phenomenal) to get information and the documents signed. We were able to pick our closing date and where we wanted our closing to be. They sent a mobile notary (she was just the sweetest and most knowledgeable… she was a total joy) and we were able to close at my mom’s home. The money was deposited into our bank account within 18 hrs of the closing (which I think would have been even faster if we’d had it going to a different bank instead of our always slow credit union). The only hiccup we encountered was because our homeowners association was dragging their feet and required all this extra paperwork from us just to release information to OSNATIONAL and Opendoor for the sale. This was the Associations fault, not OSNATIONAL. So the only advice I would give is for you to advise your association in advance that you’re selling and that you’ll be needing estoppel letters for the sale/closing. It caused our closing to get pushed back 7 days but that was no big deal. I would recommend Opendoor over ANY other service or realtor! We will absolutely use them again!! Their standard of service, level of care, knowledge, and willingness to go above and beyond are unmatched in the industry. Nobody does it like Opendoor. From the bottom of my heart, thank you for making it easy and fun! I was worried about my sweet momma during this process because it was her parents home. But the time and care everyone took with us on this journey, it truly made all the difference. Thank you so very much!
3 years ago
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Opendoor has a 4.4 average rating from 3,351 reviews

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