After wasting an hour of video conference, I received an initial offer. I was pleased, especially after the video review, the rep told me the house was clean and desirable and it is possible to expect even more than the initial estimate. The entire value proposition was to skip using a realtor and of course avoiding the heavy commission. Get this, after the rep telling me the initial offer might go higher - it was significantly lower but most of all, THEY CHARGE A 5% COMMISSION! Are you kidding me? The entire business model is to avoid using a realtor and pay a commission. They DO NOT tell you about the 5% fee the entire time they are dealing with you. Avoid these clowns. My rep was David Nunez. A very nice person, but his company, and their tactics completely suck.