I purchase a home recently (July, 2021) though Open door in Austin and my experience was really bad. Even agent was not good and he did not have much experience with Open door. There were multiple issues where I or my agent had to follow up with their sales agent and response was horrible. The house took about 4 weeks to close and Open door did not maintain the property inside and outside. When they had over it was not in livable condition (Did not lean the house or the backyard). I did not got my mail box key and mail box no as well. I had to take the handover remotely and cloud not come to the sites. Primary Home buying come with lots of emotion with the home owners and Open door did not respect any of these. I called up many times their customer service to share my experience and asked them to escalate my case, but did not help at all.