Please avoid using their lender/loan services.
They do not have enough employees for the booming market and made it an absolute nightmare to close. They were late every step of the way and delayed closing multiple times. They would not respond to phone calls or emails until they had to start paying us (as written in the contract- it is $100 per business day past closing if it the fault of Opendoor).
They changed closing 3 times without even telling us until AFTER a missed date.
They didn’t verify closing until the day before, 30 minutes before our bank closed and we needed to wire money to the law office.
Since everything was so last minute, we did not have time to call and verify our wiring instructions and lo and behold a scammer emailed us incorrect (but extremely real looking) information and we lost $17,000. We have no idea if we will get it back. While this isn’t directly the fault of Opendoor, it could have been avoided if they would have answered calls and verified sooner than 4:30 the evening before closing.
The day of closing, we received an email ONE HOUR before we were to be at the law office (which was an hour away) that our closing costs were actually $1,500 more than they told us the day before and we were stressing to figure out how to get that money to the attorney handling the closing.
This was overall the most stressful, frustrating, and upsetting 3 months of our lives and I will warn anyone I meet not to use this company.
3 years ago
Opendoor has a
4.4
average rating
from
3,349
reviews
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