The home that I had purchased through open door, the process has been a glorified nightmare. Once under contract is when the all of the problems started and the inspection was delivered to them. The home I was purchasing required a new roof for insurance purposes and has a number of deferred maintenance concerns. Addressing these with open door has been nothing but an uphill battle between OpenDoor not communicative and then making up excuses as to why things are taking so long when we provided to them quotes for all of the safety items and for roofers. They took so long and refused to do any safety issue aside from the roof for insurability issues. When the new roof finally went on, the team the chose to do the work caused damage to the water heaters which they are refusing to schedule a plumber to come out and fix. Having to file an addendum for closing. And the final straw was that after closing they broke contract and removed certain upgraded hardware from the home. Its been a very ugly time working with them and their failure to communicate and work with buyers of their properties. 0/10 would never buy from them again.