So Open Door really does strive to make a real estate transaction hassle free. Their process seems fairly straightforward, using their app to do the sales contract and the disclosures. Their assessment and verification process was pretty simple also. All of that can be stressful when you’re selling a house. Their offer was very fair and there was nothing to quibble with. On one hand you can say their repair estimates are fairly high. On the other hand how many times have you purchased a home with a budget in mind and even after it’s inspected and you think you know what you’re getting into, but, there’s more? My only criticism is the interface between the company and their escrow companies. Now keep in mind with their simplification process all of this information is obtained from you through their app in the disclosure process. In our case three or four weeks before the closing, we started getting emails from the escrow agent asking us for information and documents that we already provided. Problem. I went to our experience coordinator and the issues then seemed to be addressed. Not three days later contract was amended and they changed to a different escrow company. At first they seem like they were on top of things. Then it became painfully obvious towards the end and the closing that they were not. I will just say without going into a lot of detail there were a lot of communication issues with the escrow company and several people in particular. To Opendoor’s credit, our experience coordinator was very attentive and helpful, obviously experiencing the same frustration that we did. The bottom line is Open Door eventually fixed the problem, and we closed, and there were no further issues. It could have been so much smoother but I can’t blame Open Door because they obviously tried to live up to what they were selling, which is a hassle free transaction. Yes I would recommend them to most people and I would likely use them again. It’s like anything else though, it is not perfect and if you have expectations of perfection you will likely be disappointed.