Our contact at Opendoor was responsive and helpful and the process of getting an offer couldn't have been easier. We didn't want to deal with the hassle of open houses, inexperienced buyers acting like they're at a swap meet, or the parade of agents who can sometimes be difficult. The amount of time we needed to close the sale was longer than we'd typically be in escrow, but that was no problem for Opendoor. The instructions were clear, although having sold multiple homes it was a little disorienting not to have some of the typical milestones (appraisal and the like). But it's clear that Opendoor knows what they're doing, they've figured out how to vertically integrate to build a sustainable business model, and they add enough value that even if we could have received a bit more on the sales price, Opendoor's value-add more than made up for it. I would have given them five stars, but the escrow company they used was a nightmare. Without our Opendoor contact, we would have walked away from the sale based on the lack of communication, attention to detail, and professionalism of what is clearly a proptech startup. I assume that will get better with time but if I used Opendoor again I'd insist on a different escrow company, even if it added a bit on cost.