Working with Opendoor was one of the most frustrating experiences I've had. My husband and I are both in the military and found out, late in my pregnancy with our first child, that we would be staying put in our current location for an assignment - about three years. This led us to choose to purchase a home quickly because we had about three months until the baby was due and wanted to beat another rise in interest rates. Us, our realtor, and our mortgage company have worked very quickly and tirelessly to get the process going as fast as possible so we could get settled in the new home before the baby was born. We are now one week away from a scheduled c-section (due to medical reasons), VERY close to closing but delayed because of Opendoor and the seller's scheduling miscommunications on a repair mandated by the VA. Our realtor has done everything she can to work with the listing agent, an employee of Opendoor's, for two weeks now to get us moved into the home before closing (paying rent, signing a contract to remove liability, ensuring insurance coverage over our presence in the home, etc.) so we can set up the nursery and avoid having to move with a newborn and while I am recovering from major abdominal surgery. We cannot wait to move until I am fully healed because we are only two weeks away from our move-out date in the rental home. Opendoor refuses to work with us in the very special circumstance. It is clear to my husband and I that Opendoor is only concerned about money and liability, with zero consideration for the humans on the other end of the deal. The situation seems so ludacris that myself, my husband, and our realtor are not even 100% sure that the listing agent working for Opendoor was willing to ask the seller of the home if they would allow us to move in early; we believe they just made the decision unilaterally within the company. Throughout the last two months, we have observed that our realtor (and ALL of their colleagues) absolutely HATE working with Opendoor because apparently this type of inconsideration and lack of understanding happens all the time. Do NOT purchase a home from Opendoor...go through a different company so you can avoid a situation where you are completely ignored, like my husband and I have been, and are worse off for the whole experience.
2 years ago
Opendoor has a
4.4
average rating
from
3,349
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