The initial experience with OpenDoor went well -- the primary client point-of-contact was supportive, and the website tools/docs are fairly straightforward. As an owner of a condominium with an HOA, I was very clear at the start of the process that OpenDoor would need to submit an HOA application with a real life person. Two OpenDoor contacts assured this would not be an issue. After almost 6 weeks of work prepping, documenting, and signing the contract, I was verbally informed OpenDoor was terminating the contract for lack of a representative to submit the HOA application -- can't imagine it could get worse, but it did. OpenDoor sent me a termination letter a few days later stating I, the seller, terminated and allowed them to walk away with the contract earnest money. The entire ordeal was a total loss, and very disappointed considering the service other sellers seem to have received.