As a retired realtor, I had never heard of Opendoor, so I did my homework. First, I researched them as much as I could through customer reviews and business sites. There were a number of negative reviews from customers complaining about excess charges after an inspection. There were also some who complained that the offer that was given them was too low for their liking. Well, in my humble opinion; they offered me about five percent more than I thought I would get for the house. I was in the midst of putting in new hardwoods, carpet, and painting when I asked for their offer. Not believing that they would take care of the floors, carpeting, and painting unless it was really bad, I called them. I was reassured that they would indeed repair them with the nominal fee that they were charging; which by the way was less than the realtors today usually charge (6%). I elected to close 90 days from the time I accepted their offer and everything happened exactly as I was promised. The inspection went smoothly; the inspectors found some things that needed to be fixed, but the fee was very fair. I was expecting to be contacted telling me that there would be more charges after reading the negative reviews that I had read, but it never happened! There were not any hidden charges, everything was up front and the closing went as expected too. I would definitely use them again!