Xavier Torres & Caitlin Teves were the definition of perfection in professionalism! Opendoor has revolutionized the home sale experience. We originally thought we'd be moving from Las Vegas to Maine in Oct 2018. Our business venture fell thru & we had to cancel the 1st offer. Xavier was very understanding. However, we purchased a business in Missouri on Nov 3. We renewed & accepted our offer Nov 5. We had a small glitch with the brokerage team and our offer price. Due to a software mishap, my offer was reduced $5,500 from the time I received it to the moment I hit the "accept offer" button. Xavier worked diligently over the weekend to change the offer back to the original offer, but the brokerage team wouldn't budge. Since it was not my fault the computer system was faulty, Xavier was able to adjust our required list of repairs after the walk thru to reflect the reduction in offer price. We have a 14 yr old 2280 sq ft home. On our ENTIRE list of possible repairs, inside & outside the home, the ONLY item we were docked on was carpet/flooring for less than $4,300. Not a SINGLE OTHER item was listed for out of pocket charges! We've lived here over 10 years & we have a Great Dane & 3 American Pit Bull Terriers. We assumed our "fix it list" would be much larger. Thanks to Xavier, he was able to keep his word & offset the brokerage team's mistake for us. Caitlin was in charge of all our docs for closing. Thanks for answering all my questions by email, phone, & text! Every single time I reached out to my team, they responded. Even on WEEKENDS! This is THE BEST OPTION on the market for home buying & selling!!!! My funds were wired directly into my account the same day we closed. It was a completely seamless & stressless transaction compared to traditional home sales & took less than 2 weeks all together. My 81 yr old father lives in Minneapolis/St Paul & I've encouraged him to use your service there. He needs to move out of his current home into a smaller, single story, but has delayed the process due to the home sale/buying hassle. I believe he will be looking into this service too! Thank you, Xavier & Caitlin & everyone at our title company in Vegas for an AWESOME TOP NOTCH EXPERIENCE!
6 years ago
Opendoor has a
4.4
average rating
from
3,353
reviews
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