NEVER buy anything from this incompetent company. This is the worst customer service I have ever experienced. I told them in february to send my refund of almost a 1000 euros to our new bank account because the original payment method, a credit card, is not in use anymore. Months later they let me know the refund has been paid out. But after not receiving it and asking multiple times aparently they send it to the old credit card which I told them not to do... Everytime I open a new ticket about his issue, I ask them a question, they respond with little to no information. When I try to reach out again on the same ticket they don't respond at all anymore. I have to open new ticket, same thing happens again.