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Debbie
I paid 3000 dirhams for a flight with opodo flying with British Airways. British Airways cancelled part of my flight in February, and I called up to enquire about cancelling the whole thing and getting my money back. They refunded me 97 dirhams! 97 out of 3000! And they say It isn’t the refund for the flight it’s a service charge refund. Their customer service team are one of thee most unhelpful people I’ve ever came across and basically said this is how it is there is nothing more they can do. They lied and said I was told this was all that would be refunded and I wasn’t! I didn’t cancel the flight, the airline did and I have an email and in-app notification to prove this and they still won’t give me my money back! It’s complete daylight robbery! NEVER EVER BOOK FLIGHTS WITH THESE CRIMINALS
3 years ago
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