Opodo should never be Trusted, Avoid at all times using this company. They will promise the world to rip you off. Don't buy any ticket's or anything from this company. They are a bunch of corrupt people. My partner both a ticket From London Heathrow to Manila then final destination Cebu. We both this ticket on Opodo website we pay £604.00 immediately, she couldn't fly because of this Covid-19 and since then HELL started. We call then maybe 1000 times, we email them 100's not to say more, we wait for them to response they never do, we wait for there call that never happen, we wait for there email's never get any, we wait for the processing team to reply never happen, we wait for A, we wait for B, We wait for C, and on and on and and nothing from OPODO is correct no matter who you talk too, They said was the Airline fault, they said that the Airline takes 6 months to get the money, they said that airline did not pay them, they said the money is in process, they said for us to send the confirmation of the ticket when we both the ticket from them, They ask us for the reference for the ticket when they have all the details, They said the person who is dealing with your request is not working today, they said that to call back next week, they said to call back in 2 week's time, they said we did not have any reply from the Airline, they said to try in 7 week's, they said that Airline is refusing to refund the money back... They don't answer the phone for hours, for day,s, we email them and never get a reply, we spend our time calling them for nothing day's, week's , month's and now over a year. They keep forgetting you, your call's, your email's and all what you do. You waste your day's your week's, month's and now over 1and half year. We are going to take this company to court that should be the way to get our hard working money back. It is unbelievable that this action's from OPODO still going on day after day and no one does anything about them. We contact many organisations but so far nothing happen, How can a company so CORRUPT operate in UK??? We will do at we can to make sure that we recover our money and also compensation for all what we spend our time calling and all the work that we have done to try and get our money back. WARNING Don't buy anything from OPODO, They will rip you off.