Horrendous. Would strongly advise others not to buy any ticket from Opodo. Bought a package for a friend with 32 hours duration from Dhaka to Montreal (7/9/2021) with Doha and Rome transits. After payment the email they sent and the details contained in their site againt the ref they provided the flight duration 42 hours (can buy something with duration for £330 cheaper)! It was booked yesterday (21/8/2021), the 32 hours package is still available, for the same price from Opodo, but now £50 cheaper at other places. Called Opodo about 20-30 from yesterday, they hang up saying due to large number of calls they are only dealing with departures earlier than my friend's. No way to email them. Contacted by app, chat and facebook - which are responded by bots, left messages for them to get back, which they haven't done yet. Bought flexi ticket, so we have the option to change ticket free of cost, but their system isn't allowing to do that. They are asking to make a call to change ticket and they don't pick up the bloody phone. Unbelievable.