This has been so far the worst experience a had by booking online. I submitted my cancellation request to my package on 15/08/2020 wich got accepted about 2 months ago. After more than one year the refund haven't reach me. Called and emailed them many times and they keep saying they're waiting for the approval of the airline(?) And that they can not refund me the money the took for my accommodation without any reason why! What a joke of company! NEVER BOOKING FROM THE AGAIN AND YOU SHOULDN'T EITHER! I would give 0 stars if I could for this disservice
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