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Didier Agueh
VERY BAD COSTUMER SERVICE!!!! Booked my flight via Opodo on British Airways, i needed to change the dates NO ONE got back to me after 3 days. After I cancelled online, i receive an email telling me to go directly to BA to proceed with cancellation. When i go to BA's website they told me i need to go back to Opodo. I called them back (already a journey to talk to a human being) and they confirm me i need to talk with BA directly... I talk to a human operator on BA (another epic journey) and they then tell me they are not able to cancel or modify my ticket if Opodo does not allow them... SERIOUSLY!!!!!!! iTS LIKE A DOG BITING HIS TAIL!!! An no one is taking ownership of the situation... its becoming RIDICULOUS!!!! AVOID AVOID AVOID OPODO IF YOU CAN!!!!!
3 years ago
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Opodo has a 1.0 average rating from 1,742 reviews

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