Lets start things off with if I had a option to leave 0 stars, that would most certainly have been my choice. Recently I came to the knowing off my Father, in his pension age had booked a flight with this company to Thailand . He'd paid quite the price for this flight. The company then emailed him to say the airline had canceled the flight in April 2021. They Also told him his refund would be paid back in 120days time. He then received a follow up email Describing it would be extended to 6 months (This is strange enough). After the 6 months has gone by my father has reached out to them in several ways. 41 Emails have been sent by my father to 0 being replied to. out of 50+ phone calls My father got through to them less then 5 times which to then when he did get through he was sent and directed straight to a VERY un-helpful call center. It seems as those that have purchased flights with this company are NOT getting their money back and get ignored by the company. What's actually happening behind those closed doors? PLEASE BE SAFE PEOPLE AND SEARCH FOR BETTER BOOKING SITES! This company is a scam please read reviews before purchasing ANYTHING.