The customer service is non existent. I tried to cancel my premium membership, it took me weeks to finally get through to somebody and I was put through (after a long wait) the operator just hung up! I opened a case with Resolver but they still can't be bothered to respond or action my request. Impossible to close the premium account while they keep taking your money (over £50 per month) - outrageous!
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Alice, Customer Support
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