Never again to hear from them When Covid started in March 2020, they were nowhere to be found and closed all contacts. I contacted the airline directly and gave me a written confirmation that I will get a refund as a voucher. A few days after, the airline company told me that I will get my refund through Opodi since I booked with them. It's 19 months since and these guys support is 0%. I live in Ireland and they offer support only for the UK and I am charged with EUR 1.23/min. It's useless to talk with anyone as they only know to apologize and to have patience. Their support is that bad that makes you give up your money after some time. I asked twice and today I asked again for an email address of a legal institution to which they report to so I can file a legal complaint and they never replied to it. Save your money and never buy from them!