Login
Start Free Trial Are you a business?? Click Here
M I
I wonder if Opodo is still booking flight tickets? Opodo does not have a telephone number with human employees to talk to or inquire about an issue. Opodo does not have a real office to deal with customers, Opodo's addresses in London Hammersmith is closed, however there is a representative for Opodo in the 4th floor in Hammersmith who refuses to give you Opodo's telephone number or address. I visited him, he refuses to give me their address in the UK, he asked me to complain go the organisation which Opodo belongs to which is "Vacaciones eDreams" located in Spain. I did but in vain. How can you trust such a company? I paid them £1827.09 for tickets in Sep 2019, my flight was cancelled as a result of Covid-2019, I asked for a refund, the Gulf Airline refunded me, but they sent my refund to Opodo in Nov 2020. Every time I ring Opodo for my money, I get an answerphone machine asking for my reference number and the answer comes as following: your refund was processed successfully an the refund will be deposited to your bank account in 3-7 days. One year has passed and the money was not deposited. I chased them, but did not succeed getting their address to sue them. Opodo is the worst travel agent I dealt with, I will keep chasing them, they have my money. I am still waiting BBC1 Rip off Britain programme to talk about Opodo, I sent them a full report with evidence about my case, I urge every person who has an issue with Opodo to contact BBC1 Rip off Britain to complete their programme about Opodo. I'm sorry to give them one star. Opodo does not deserve any star at all. Mr M I. Booking ref. 487 797 6625
2 years ago
Read Opodo Reviews
Opodo has a 1.0 average rating from 1,742 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial