DO NOT book your ticket trough Opodo no matter how much cheaper they are! I had to cancel my flight do to covid infection. I had to fly with FlyDubai and in fare terms it is clearly stated that changes and cancelations are possible. FD said that i have to contact travel agent (opodo) in this matter. After 5 days of trying to get trough the chatbots they call customer service, I found an email of their CEO, Danna Dune, and sent him an email. Next day customer service contacted me and asked me for the covid documentation, which I have sent. They replied that I have to send it in pdf - and they were in pdf already. I have sent them once again together with screenshots, just to be sure. After that nothing. Nobody reached out despite my numerous emails. I have reported this to EU authorities, hopefully I will be able to get my money back.