I booked car rental at Warsaw Airport which went horribly wrong and ruined the day trip we had planned. The car rental company was dreadful, rude, aggressive and cancelled our booking so we had no rental. Providing evidence to Opodo and their ‘customer support’ they have relayed inaccurate information back and no attempt to resolve the issue. They have kept our money from the booking even though it wasn’t used including insurance lol. The rental in total was only £25 they really must be struggling, but it’s the principle that they are brokering this rental company who are scamming people, who also discriminate and Opodo do not support the customers and continue to sell them. Easy to say I will never book with Opodo again and would advise to avoid at all costs. Just stick to Expedia or another provider that has a better reputation and does not discriminate.
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