I am Ukrainian and left my country because of war. When everyone in the world does everything possible to support us on these hard times this company wasted my time, money, and energy! On March 12 I booked a flight for March 14 from Krakow to Milano. I was charged for the ticket and didn't get confirmation during promised 24 hours. Besides, they had a mistake with city destinations on their platform. Support was saying each time "rest assured" and was promising to get confirmation and asked to wait for 5 hours each time I contacted them. After all, 6 hours before my flight, I discovered through Ryanair support that Opodo didn't pay for this ticket. And now my trip is ruined! I requested refund. And I got the information, that refund may take up to 6 months. Even if they will do refund after this period of time -- it is not a travel company, this is a fraud scheme how to take your money for 6 months usage without any commission!