OPODO (eDreams) - THE WORST TRAVEL EXPERIENCE EVER!!! Avoid OPODO eDreams at all cost! Yes OPODO have cheap flights but that’s because they book you on 14hr stopovers without telling you then when you try to change the flight ask for an additional £400 per person. Not only that but you will never get anyone helpful on the phone as the OPODO call centre is in India and they read from a script. Further still if OPODO says expect a call back in 24hour, please don’t expect a call back! EVER!! I was expecting a call back a week prior to my trip, I called them daily and every time was told I’d get a callback in 24 hours, it never came. In the end went on my trip and phoned them daily to try to get the flight changed. The trip was ruined by this as I was constantly worrying I would not get home in time and would incur additional travel and stop over costs. Costs I could not afford. OPODO eDreams did not call me back or update my flight to the one I originally booked; with a 50 minute stopover (not 14hours). On the last day of the trip and after 10-20 phone calls I gave up on OPODO which is what they wanted me to do! OPODO eDreams said they were trying to get hold of the airline but in reality were stalling for time so I had to go on the flight they incorrectly booked me on. OPODO are so unwilling to help - they are simply making up the money they missed out on during the covid situation, regardless of the customer experience. In the end I went direct to Austria Airlines who changed the flight without fuss or additional charge within minutes which proves OPODO were lying and unwilling to help from the very beginning. Avoid disappointment, stress and anxierty and leave OPODO well alone!!!!