I had travelled a lot, with various airlines and to many countries, but never ever have I encountered such bad service. Paid for my return flights to Bucharest-London, downloaded the Opodo App and received the Confimration for my flights. Requested the boarding passes on the App. Only to arrive at the airport and be told that the check in and boarding passes have not been processed and I have to pay for it in the airport. £71 for 2 people. Called Opodo Customer Services to discuss the matter, only to be told that my return flights HAS NOT BEEN CONFIRMED!!! Therefore, I was in the Londona report waiting for my flight outbound and just been told that I have no way back home! The agent offered to issue a refund...and that was it! DO NOT BOOK WITH OPODO! This company is a scam. I will take this matter further, for sure.