Appalling customer service - informed us multiple times our flight (Budapest to UK) had been cancelled (so we booked with another carrier) only to find out it had not and opodo wanted nothing to do with it even though they openly admitted they made a mistake - they then told us to cancel our other flight and to date have refused to pay the cancellation fee. Still dealing with customer services who just do not want to know. They take your money but no ownership of the travel arrangements. Please avoid at all costs. Having checked their T&C your contract is not with them its with the carrier and they play no part (even if they tell you a flight has been cancelled, when it has not)