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Anonymous
Don't use Opodo. They are liars and robbers. They refuse to reimburse me for a ticket for a flight that was canceled by the airline company. The airline company has reimbursed me. At first, Opodo said it would reimburse me. But nothing happened. For more than 2 years, I spent hours on the phone with their customer service. Each time they gave me a different excuse for why they had not yet reimbursed me. Each time they said that they will fix it and call me the next day. I never receive a callback. I have called them, emailed them, contacted them through social media, and even contacted their CEO directly. Each time, the same story. Now they tell me they can reimburse me because it has been too long. They are not trustworthy!
2 years ago
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Opodo has a 1.0 average rating from 1,742 reviews

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