On the 23/04/2022 I purchased a flight ticket for myself and my two other adult sisters via Opodo, on the 29th May I made my way from Halifax to Luton so that me and my sisters can all go to Standsted London airport to catch our flight the following day 30/05/22 at 2:35pm. At 10am when I checked my flight status with Opodo with the view to check check in status and see our boarding passes, I realised that the status was :” we are dealing with your cancellation” . I immediately rang opodo to clarify the issue as I did not request for any cancellation. Between 10am and 13 pm, I rang 3 times to try and speak to a senior manager as they kept telling me that I had requested cancellation on the 29th and when asked to produce how I did it they said I did it online. Once at the check in point with Pegasus airline ref KD5VAB we were told that our names did not even figured on their list, no tickets was even purchased at all to them by Opodo. When contacted, Opodo have not been able to give us an explanation. I have been asking for a refund as I think it is a fraudulent activity and not even a mistake but they are refusing. I have spend more money, time, energy and we are all psychological affected. I now have strong headache by the result of trying to resolve and reason with the agents working for Opodo who I described very incompetent, as “thieves and a gang of fraudsters” robing us from our hard earned money. I left my 5 children at home and a husband for a holiday I thought was going to give me some relief and a lovely time. I now need to consult a doctor and might not be able to resume work on Monday the 06th June. Opodo owe me and our families a big apology and a full refund of all our very hard earned money.