Opoodo never again, one star too many
Opodo Prime amount 74.99 euros was deducted from my paypal account without my will and consent!
As part of my booking of a flight, I did not agree to pay 74.99 euros because no options were displayed for Opodo Prime, so the customer can choose or ignore his wishes. Everything happens behind the Opodo Process
This payment was not shown transparently during the booking and no strong customer authentication was required for this payment. The consumer can therefore only see the paid booking of a flight, but not the purchase of a paid "Opodo Prime" membership at the same time.
She also does not respond to emails or phone calls for confirmation of termination after 12 months
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Alice, Customer Support
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