I'd give no stars if I could. Booked return flights to Rome from Gatwick. Get an email saying 'all booked' then half an hour later I get another message saying that the return trip wasn't accepted. So I have to re-book. Re-book through Opodo. Big hassle, especially as we're booking hotels, trains, cars etc. at the same time. Three weeks later I get my credit card statement and they've taken the money for the initial bookings AND the return that I had to book separately. I call the helpline - getting through the appalling automated system took far too long. After much discussion I'm assured that the refund will be credited to my card within 10 working days! I've already got interest accrued on their incorrect charge and now I could have up to 10 days more. I got a receipt from my Airline for the return flight and it was around £178.00, but Opodo charged me £284! So I have asked for a copy of the invoice for BOTH transactions. The invoices indicate a different amount than what was charged. Basically even with a £167 refund I'm paying OPODO almost DOUBLE what the airline has charged for the flights. So much trouble and expense for what should have been a simple booking. I won't be using them again