I‘d just like to send you a huge SCREW YOU. Your customer support is terrible. Your company is terrible. You‘ve almost destroyed my business trip to France and holidays to USA twice in a row in two weeks by providing false information. You told our flight to Lyon is cancelled by Brusseles Airlines, even though the flight actually happened and we‘ve been declared as NO-SHOW and therefore couldn‘t travel back. We had to book a train and new flights. You told my tickets to Los Angeles are cancelled, are non-changeable and non-refundable, therefore I didn‘t know until the last minute if I‘ll have to cancel my dream holidays to USA. Thanks god Turkish Airlines helped me and changed my cancelled tickets to new ones in 5 minutes in airport for free (even though you kept lieing to me that neither changes nor refunds are possible according to Turkish Airlines rules for my booking, despite my arguments). You kept lieing to me in both cases, even though I tried to call you and write you at least 20 times. Flight ticketing is a super responsible business, because plans and destinies of thousands of people depend on you. And you’re the most irresponsible company I have ever faced. I hope you go bankrupt as soon as possible.