Avoid this deceptive company and please pay attention to negative reviews. Upon having to cancel a planned family summer holiday in advance, Opodo assured me the airline would provide an open ticket voucher to the same value. Received email from Opodo confirming this open ticket. No offer of my legally entitled refund. I recently tried to rebook these flights for the summer and was refused. Opodo insisting that flights must be used before March 23. Have also learned that the airline do NOT even fly this route again until April 23.
I hope customers do their homework and avoid booking with Opodo & they are investigated for these practices.
Appalled Customer
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