I wrote a review about my experience with them on Trustpilot, only to receive an email from Trustpilot the following day saying that they asked for information about me which I must provide, otherwise my review would be "taken off line"!! The information is personal, my full name, my phone, my email, plus some! I thought there was an element of TRUST in Trustpilot! At any rate, they can't own the entire internet and bully other sites to remove reviews, so here goes: I was trying to book a ticket with them, and all the good prices were labelled "prime", you'd have to purchase a prime subscription to get those prices, and the cost of that will be added to your ticket price. So far, so good. Many airlines have such a system. HOWEVER, I looked EVERYWHERE on their website for the cost of Prime, and it was absolutely NOWHERE to be found!!! I clicked to chat with what was a "chat robot" and even though I asked a VERY STRAIGHTFORWARD QUESTION: "what is the cost of Prime?" I did NOT get an answer, the robot "didn't understand"?!! Now imagine you are buying something and they tell you to just give them your credit card details without letting you know the price, how is THAT good business? I wrote the FACTS on trustpilot, got an email saying Opodo requested certain "details" (my personal information) and if I didn't provide it, my review would be removed! When I clicked reply to explain the situation (again) to Trustpilot, the mail bounced back as if it were an invalid address (!?). Anyway, a website that REFUSES to show certain fees until after you buy is NOT an agency to be trusted. Given there are countless other websites that offer flight deals, then why on earth book with them?