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Kate
Nightmare. Supposed to be going to Cologne July. Booked via Opodo flying Ryanair. Ryanair can’t validate online saying couldn’t find that booking. They say Opodo haven’t had permission to book with Ryanair. Opodo keep washing their hands of it saying I’ll be contacted in ‘48’ hours or ‘72’ hours. Then they never do. On my app it actually says ‘booking cancelled’ . They say they didn’t do that! Ryanair can’t id me on the phone or online. Opodo don’t want to know. The manager I complained to was unbelievably ineffective and didn’t care. No offer of compensation just ‘I apologise but’ I’ve wasted hours and hours on this and no idea whether I can fly or not!!!!
1 year ago
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Opodo has a 1.0 average rating from 1,742 reviews

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