Bought a Vietnam Airlines flight from Opodo - them charging a service fee - fine with that except that when the flight was cancelled - Opodo doesn't move a finger! Vietnam Airlines told me to seek refund from Opodo because they sold me the ticket - and Opodo? Chatting with their agent + chatbot + email , NO ANSWER NO SOLUTION NADA. scandalous! Following up of the flight cancellation from 7 April 2023 - now is 7 June 2023 - Opodo and Vietnam Airlines will playing Ping Pong with me - no-one takes the responsibility and of course - no refund in sight !! Emails are just ignored.