I am warning EVERYONE NOT TO USE THE Opodo APP OR THEIR WEBSITE BECAUSE IT IS AN ABSOLUTELY Fishing COMPANY THAT TAKES NO RESPONSIBILITY FOR THEIR ERRORS AND FALSE INFORMATION!!!!!!!
The Opodo app showed me incorrect information about the class of flight (Opodo indicated it was "Economy" when in fact it is "Ecojet" after booking and checking the RF number on the Turkish website !!!!!!!!!) With ZERO baggage allowance!!!!!
Now not only do I have 0 baggage allowance, but there is no way to add baggage to this flight at a reasonable price!!!!!
Of course, if the Opodo app had shown the real package name of the flight, i.e. "ECOJET" instead of "Economy", I would not have booked this flight! Most of my flights are always with Turkish, and I already knew that 30 kg of free luggage is allowed in economy class. But with Ecojet there is no luggage. Opodo gives you absolutely wrong information before booking to fish and take people's money out of your pocket and takes NO responsibility for it afterwards.Their agents don't help you at all and after many calls and emails they ask you for some unnecessary documents like a photocopy of your PC screen from the last step of your booking before your peyment!!!!!Nobody would take a photo of their booking prices!!!!!
The second problem is that if this flight did not have luggage, and it would not allow me to add luggage, why Opodo app showed me a message during booking that: "Proceed with your booking and after booking you can add your luggage!". ?????
Their terms and conditions are there to drive, deceive and mislead people to get their money and then take no responsibility????!!!!!!!!!
Using absolutely false information before booking, and then blocking any opportunities for a change or cancellation after receiving their money!!!! Such a great fishing company!!!
Unsubscribing from this fishing company is another problem!!!! When I use the Opodo app it is impossible for me to unsubscribe from my main account!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It does not allow to log out and the app shows another absolutely wrong message when you press the unsubscription button, namely " failed! connection Error"
Neither through the website nor through the fishing app can I cancel my subscription. !!!!!!!
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