Just horrible experience with Opodo. Shame on them really.Put me 3 days and 5 hours on phone to tell me you can’t change your flight for free. When I called Turkish airline directly . They said you can change it free of charge through your agent opodo? They didn’t at the end because they wanna steal your money .they also changed my booking for a hotel three times and put the price up and one of my payments stayed in pending because of their fault and I couldn’t use it. I have to call them 5 times to get my refund. They usually send you a link for complaints but in principle no one cares when you explain the issue in the link they have sent you . Total failure. Last ever booked with this mickeymouse company and their supporter who always throwing stones on your way to not get what you want. Shame on your dirty business. I have all the communications and emails which shows not responded correctly. Or doesn’t make any sense whatsoever. Poor support with no manger to get the responsibility or at least come back to you and talk to you