Why can't we give Zero stars. I booked a flight to China with them for around 800 Euros. I had to change it and this was done online pretty smoothly. Then I had to change again and the problems started .. First of all if you dont subscribe to Prime you have to deal with the stupid computer help which does not understand that you cannot change your flight online ... After fighting with it I finally was able to get someone to help ... or try. I gave the dates which I wanted to change to .. and then I got told I would receive a call back ... What travel agent is not able to help on the spot ??? A day later I received a call at 9 PM ... Finally I got another call and I agreed to a change . Opodo Sent me a link and none of my debit cards worked ( i tried 6 of them ! ). It is very strange since I could make all kinds of payments with them. A day before the flight I tried to contact Opodo again .. and I got the answer : you need to contact the airline. I contacted Lufthansa ... and they told me : Only opodo can change the flights. So I contacted Opodo again ... And they told me : sorry we cannot change within 25 hours .. Please write to customer complaint. I did .. And a week later I got the answer .. Sorry but we did all we could. So basically they pocketed my 770 Euros and told me to get stuffed. So I will put it simply : DO NOT USE OPODO. This company is rubbish. They are scammers. They dont care about customers ... They are excellent for lip service .. It is probably computer generated ...