On May 22nd I bought a flight from Seville to Paris from Opodo. The price of the flight on the airline's website was €98. Opodo offered the same flight for €84 on the condition of becoming a Prime customer (with a 30-day trial period, free and cancelable at any time). I found the offer attractive, but was wary of Opodo due to its bad reputation. So I decided to hedge my bets and take a screenshot of the price and Prime membership terms and conditions. Then I bought the ticket. What was my surprise when I saw that Opodo had charged me €130. The reason for this, they argued, was that their system didn't register me as a Prime member. I called the next morning and a lady from support listened to me and said: "You are right, but I can't do anything, I just work here." I later received the link through which I could file a complaint with Opodo's finance department. Still without success. They completely ignored the screenshot I took. I feel cheated and have not only lost money but also my time. I recommend anyone who has been scammed by Opodo to file a complaint with the European Consumer Protection Agency and share their experiences on websites like this one. I have also initiated a dispute resolution process with my bank to reclaim the funds. Only consumer pressure will bring an end to this company's deceptive practices.