its a scam - simple as that! you buy a cheap flight and they automatically sign you up for an annual (auto-renew) subscription called Opodo Prime, which is £60. They send you emails to confirm the subscription, which most people wouldn't read (why would you, when you already have your flight confirmation email) - and they use these emails as evidence that you "should" have known what you've been signed up to. No chance of getting the money back, but I'll never use Opodo again
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