FRAUDULENT COMPANY…
I signed up for the free trial through the app, and booked a holiday, which then they sent two confirmation emails confirming the start of the free trial and that i wont get charged before 30 days unless i cancel, and that the cost of the prime membership was £0…
Then the next day i was surprised to see £89.99 charge on my bank account, so i called them up and they refused to acknowledge the fact that it was a mistake…
They refusing to give me my money back….
They tell you that opodo does checks and found repeat free trial which is not true… they keep blaming you for not reading “terms & conditions”…
They do their checks after you have booked your holiday and spent £1000s, and then tell you we cantered refund if we complain….
I have been waiting for a customer service manager to contact me after i raised an escalation and was promised a call within 72hrs…
SCAMMERS
Full-on entrapment tactics to charge you more money….
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Alice, Customer Support
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