I am beyond furious with the disgraceful service provided by Opodo. They refused to change the date on our ticket from Panama to Paris, despite the situation being completely out of our control. Our connecting flight from Jamaica was cancelled by Copa because all airports in Jamaica were closed due to the devastating Hurricane Beryl, which as been tearing through the Caribbean and causing widespread destruction. First, we paid almost £2000 for our original tickets.and bought insurance to safeguard ourselves.When our flight was cancelled due to hurricane, we were forced to pay an additional £340 to change the date. This was already an outrageous charge giving the circumstances, But Opodo’s greed didn’t stop there-they called moments later to demand an additional £110, or they wouldn’t change the date at all. This is nothing short of extortionate and utterly inhuman. Hurricane Beryl has left countless travellers stranded with close airports and cancelled flights across the Caribbean. Instead of showing even a shared of empathy or understanding, OPODO saw this disaster as an opportunity to squeeze more money out of us. Their complete disregard for the crisis and for their customers dire situations is appalling. We were supposed to leave Jamaica on the 3rd of July to catch Air France flight on the 4th of July and arrive in Paris. Now we have a limited 13-days visa, we are facing an incredibly stressful and uncertain situation. Opodo’s inflexibility and shameless profiteering have only add to the nightmare. I strongly urge everyone to avoid OPODO at all cost. Their service is not just poor-it’s predatory. They exploit their customers in time of crisis, showing a total lack of compassion and fairness. This experience has been a living hell,