@opodo is a perfect example of a corrupt, crumbling company. Never again will I use or recommend their service. They charged my credit card 89€ without my consent… 15 days after I purchased a ticket. I had explicitly clicked “No Thank You, I don’t need a Free Prime VIP subscription.” But to my surprise, 15 days later, I got an email about an 89€ charge. I spent 46 minutes on the phone with customer service, transferred through 4 agents, each offering a different excuse for why they *couldn't* refund the money. Their policy? “When you book a flight, this service is included.” Finally, after a lengthy back-and-forth, a man referred as a manager jumped on the call. He said: “As a gesture of goodwill, I can refund you 45€… but I can't cancel your yearly subscription renewal.” Excuse me? I asked why, and he replied: “We do this to retain our customers.” I pushed further—“Can you refund half now, and I’ll cancel the auto-renewal later?” The answer was initially *yes, sir, we're always here to help!* But when I pushed for clarity, he finally admitted, “No, you can't cancel the auto-renewal if we refund half of your money for a service you never subscribed to.” Can’t find their argument logical 🤷‍♂️ What a failure. A company that doesn't know that business today grow on referrals from satisfied customers—not tricking people into paying for something they never signed up for. Lesson learned: Always, always buy direct and avoid the middlemen.