At the beginning of December I booked with Opodo. I payed extra for a Silver booking and even became a Premium member so that I had more rights and options. Unfortunately this was not the case. Opodo a.k.a E-dreams does not help or take responsibility. There was an error in the name of one of our bookings. I had emailed, called and even went by the booked airlines to get this very small error fixed. I have screenshots of the 25 times I called and 20 emails. Every single time I was sent somewhere else and got different information. One told me to contact the airlines I would fly with. Other said I needed to cancel and book again. Another said I could not cancel and just book another ticket without getting my money back, because they will not allow me on the flight. Me and my whole family had so much stress, because of something so small. Opodo promised me so many things to fix it. Eventually a day before the flight, nothing was fixed. I had to go to the airport a day before to run around and ask people at the airport. My flight was with Pegasus Airlines. Eventually they laughed and told me Opodo is known for their bad service and never help. Within minutes Pegasus changed te name and everything was oke. I never heard from Opodo again. My cousin and friend work for Tui and KLM. They told me Opodo/E-dreams is horrible and I should never book there. They were right. Horrible.