I had an extremely disappointing experience with Opodo due to their deceptive subscription model. Without my explicit consent, they enrolled me in their Prime membership via an opt-out mechanism rather than opt-in – a classic case of misleading business practices. Despite multiple complaints, their customer service refused to refund the unauthorized charge, showing complete disregard for ethical business conduct and customer rights. It's unacceptable that a company of this scale operates in such a dubious manner. I strongly advise against using Opodo unless you are willing to navigate hidden fees and non-transparent policies. Stay away!