i had the worst experience ever with this company i travel a lot and this was another birthday booking so booked with opodo norwegian airline business class first when i booked it online sent me confirmation its booked then when i checked the tickets on norwegian airline website said there is no booking so i called up i end up paying £100 more because the price went up so i said ok i will keep it cool then i said to them o the phone and by email i request vegan meal for me and my partner operator said ok no problem ,get to the airport get on the plane i see people serve food cabin crew comes to me said if we want food i said ok weird even in emirates economy class they know and bring out special meals first so i as like yeah we requested vegan meal they said they don't have any as no one requested from the agency they offered me and my partner dry bread .on the way back there was no priority security check in or rarity excess to the plane and for our absolute shock same thing happed the way back no food available for us due to agency never requested anything for us .when i called opodo customer service assistant had the nerve to ask me so what you want me to do i said how about you travel 10 hours no food and pay premium price and his answer was well food was free i was like are you kidding food is included the price of the ticket e said well can't do anything make a formal complain i said ok i did formal complain and surprise surprise no one even bother to respond i would never book again with them and make sure i tell all my friends and anyone